
Wireless, Telecom and Technology Analyst
Columnist ~ Author of Books and Reports ~ Speaker ~ Consultant
Analysis of high tech products and trends and the changes that are reshaping the industry
PRESS RELEASE: Jeff Kagan Invites New Clients . . . click here
At bottom of this page is a list of several companies Kagan has worked with and follows

Photo from New York Times article
Offering unique analysis and commentary on breaking news and events to help you understand the changing industry, who is winning, what is next and why you should care.
A search of the name "Jeff Kagan" shows he remains one of the most quoted and best known wireless, telecom or technology industry analysts in the world today, and over the last 25 years.
Clients; Jeff Kagan is an analyst and consultant who has followed the industry for 25 years. Clients are companies in the industry. He follows news and competition and offers opinion and comment on the changing industry to those who ask in articles, books, reports, speeches, research and conversations with the media. Working with and following these competitors gives him a deeper understanding of the issues, challenges and opportunities they face. This is valuable perspective to customers, investors, media, executives and employees.
One of the most popular columns and news stories on
E-Commerce Times (click here), part of the ECT News Network with 6 million readers. The column also appears on tens of thousands of additional web sites world-wide.
http://www.ecommercetimes.com/story/ATT-Is-Winning-Its-Catch-Up-Race-70509.html
http://www.technewsworld.com/story/70509.html
OPINION
By
Jeff Kagan
E-Commerce
Times
07/29/10
5:00 AM PT
AT&T
focused on smartphones before it was cool. Before everyone else did. Many
thought it was nuts. However, that is the direction the industry is now heading
in, and it is paying off for AT&T. Nuts may be good. AT&T is about to
start realizing the payoff from its heavy network investments, and millions of
customers are about to start feeling a lot happier about their carrier.
AT&T
(NYSE: T) Mobility and Apple (Nasdaq: AAPL) iPhone have been successful
together, but every coin has two sides. The other side has been a wireless data
logjam. Could that problem finally be getting under control?
AT&T
has been working very hard to do just that, said Ralph de la Vega, AT&T
mobility and consumer markets president and CEO, at last week's Fortune
Brainstorm Tech Conference in Aspen, Colo. Improved connectivity should already
be evident. If that is true, millions of AT&T smartphone customers should be
very happy starting about now.
. . . click link above for story.
http://www.ecommercetimes.com/story/Who-in-the-Wireless-World-Is-Philip-Falcone-70460.html
OPINION
Who in the Wireless World Is Philip Falcone?
By Jeff Kagan
E-Commerce Times
07/22/10 5:00 AM PT
Never count Falcone out. I have been impressed watching him over the last several years. The industry continues to change. Winners today are doing new things never done before in wireless. An outsider can indeed be successful in this space by targeting a new opportunity and attacking it in a new way so that it doesn't have to really compete in a traditional sense. That takes moxie, which Falcone seems to have in boatloads.
. . . click link above for story.
http://www.ecommercetimes.com/story/Is-Apple-the-New-Toyota-70410.html
OPINION
By
Jeff Kagan
E-Commerce
Times
07/15/10
5:00 AM PT
If
the iPhone 4 antenna fiasco is the only major quality problem Apple has -- and
if it apologizes and doesn't cross this bridge again -- the company can recover
pretty quickly. However, if it doesn't, it will have a problem like Toyota that
will live on and eat away at its brand name. At this point, Apple will have egg
on its face either way. The question is, will it regain customers' love and
respect?
. . . click link above for story.
ANNOUNCEMENT:
Beginning this summer Jeff Kagan appears on Dale Cardwell's new consumer television show TRUST DALE TV as wireless and telecom expert.
www.TRUSTDale.com http://www.TRUSTDale.com/TRUSTDale-tv/

Book describes the changing wireless, telecom and technology industry
Click on Winning Communications Strategies Book
Author Jeff Kagan writes books on the changing industry, changing opportunities and risks, focusing on the companies and the technologies.
Click here for more information on books
A small sampling
Click here for Jeff Kagan on Twitter
Public and Private reports are written for sale to the public or for individuals or companies. They help with the thinking of execs, customers, investors, the media, workers, competitors, supportive companies and so on.
NEW REPORTS
CHANGING WIRELESS AND TELECOM JOB MARKET IN 2010; (click here)
Changing opportunities in wireless, telecommunications, Internet, Cable
television and IPTV
Keep up-to-date as the job market continues to change.
STATE OF THE INDUSTRY 2010; Wireless and Telecom in Transition (click here)
Opportunities, Challenges and Risks. What’s coming next? More . . .
More reports on Jeff Kagan Report & Comment page
Kagan has worked as an industry analyst and consultant with and followed all the major competitors in local and long distance telephone, wireless and cellular space, and as the industry continues to transform itself he now follows and has worked with many of companies in the cable television and IPTV, computers, operating systems and Internet space.
This includes telephone, computer, TV, as well as equipment makers, handset and smart-phone makers, computer manufacturers, OS Operating System and software makers.
Kagan follows the larger changing industry from a high level. Watching the transforming industry and opportunities, tracking the winners and the losers and watching what is coming next that will transform the marketplace over the next few years.
Starting out 25 years ago following the long distance industry, he has been part of the changing industry through the long distance battles, the local phone company competition, the changing wireless industry, the explosive and rule breaking Internet and now television with the new competition between telephone companies and cable television companies for the 'whole-customer'.
Stories and reports Kagan writes are either general about the changing industry, or specific about individual companies. He has worked with many companies from time-to-time over the years. If he writes about a company he is currently working with Kagan makes that clear in his writing.
Winners and losers have changed dramatically over the years. Many companies who were winners in an industry 10 years ago no longer exist. Today the leaders seem bullet-proof, but suddenly new competitors in the smart-phone space are changing the rules and economics of the entire business. Who will the winners be in the next several years?
The industry continues to transform itself every few years. We are in the middle of another transformation right now. This started a few short years ago and has the power not only to change the industry leaders, but to transform the economics of the business going forward. How will this impact the telephone, the wireless, the television, the Internet and the computer space. The answer is very dramatically.
The question is, who will be the leaders be in a few short years in this take-no-prisoners war currently being waged.

Photo from New York Times
AdWeek and Technology Marketing magazines named Jeff Kagan one of the most influential technology industry analysts in America.
And from that short list the highest ranked telecom industry analyst, in their Influencers Report.
A sample of radio and TV news stories where Jeff Kagan has been interviewed
Interview w Clark Howard of WSB TV Atlanta, on June 23, 2010
About the new Apple iPhone coming out tomorrow.
CLICK HERE to listen to interview
Interview w the Wall Street Journal Marketwatch radio program
About HP merging with Palm and what it means going forward
CLICK HERE to listen to interview
Interview w Scott Slade on the Morning news on WSB AM 750 in Atlanta
About the GOOGLE NEXUS ONE phone
CLICK HERE to listen to interview
Interview on Mornings with Ray Dunaway on WTIC-AM NewsTalk 1080 www.wtic.com
About the changing telecom industry and AT&T layoffs.
CLICK HERE to listen to interview Click here for another link
Playback of 30 minute live radio interview with Jeff Kagan on US population increasingly going wireless only.
NPR Public Radio station 89.3 KPCC-FM in Los Angeles CA www.kpcc.org
CLICK HERE to listen to interview
Click here for more interviews . . .
Last few minutes of speech (click picture) Beginning of speech (click picture)
Jeff Kagan has become one of the most popular and successful speakers in the wireless, telecom and high tech world over the last 25 years.
Kagan gives keynote speeches to larger groups, and talks to smaller groups on the changing state of the industry, changing competition and where the industry is headed. He speaks at meetings of employees, executives, customers, investors and the general business community. Also at trade shows, investment groups, advertising and public relations groups, university and educational groups.
Click here for more on Jeff Kagan speeches

Jeff Kagan speaking at Emory University Goizueta Business School, Atlanta GA
We had great feedback from your presentation --- it's a blessing to be able to continue to "run like crazy" every morning.
Fred Brott, President, Intec, Intec Telecom Systems
Jeff Kagan is knowledgeable, engaging and incredibly insightful. His presentations and speeches over the years have been provocative, informational and impressive. He is bright, prepared and clearly one of the nation's leading experts in the field. We have used Jeff's great services for years.
Timothy S. Mescon, President, Columbus State University, Columbus GA, Georgia State University System
Click here for more speaking references
Backgrounder
White House
Jeff KAGAN
Industry Analyst and Consultant
Publisher of The Jeff Kagan Report & Comment
Speaker and Author
~
One of America's most prolific industry commentators!
Over the past twenty-five years Jeff Kagan has become one of the best known and most often quoted analysts and consultants in the industry. He has spoken at countless industry conferences, Colleges and Universities and company meetings to groups of employees, customers and investors. He examines the changing industry, who is leading and why. That includes new and competitive technologies and the advertising and marketing issues and strategies these companies face as they compete. Including technology trends, customer behavior, business models, and attitudes of both the customer and the competitors.
He publishes The Jeff Kagan Report & Comment which is research and commentary reports on the changing industry looking at What's hot, What's not and What's next? Kagan takes a look at companies, technology, competition and the coming changes. This industry has been rapidly changing over the last few decades. Some companies do a great job of driving change and staying on target. Others get lost during the waves of rapid change. Their are valuable lessons to be learned from both sides.
He has written white papers, executive briefs, case studies and public and private reports.
Was a member of Newt Gingrich's high tech roundtable while he was US Speaker of the House of Representatives and spoke at government meetings.
Although Jeff Kagan may discuss legal or investment issues, he does not provide legal advice or services, or investment advice or services, and his comments should not be construed or used as such. He does examine competitors history, where they are now, and where they are expected to be tomorrow, and why.
He offers opinion and strategic vision and advice to those looking for his insight. He offers commentary to a variety of clients, competitors, investment groups, advertising and public relations agencies and a variety of other companies and groups through teleconferences, speeches, reports and meetings.
Kagan regularly meets with and talks with the competitors, compares their strategies, products, services, competitive actions and offers comments in speeches, articles, research and in conversations with the media.
Kagan follows the blooming eco Green environmental movement in companies which is starting to take off. Watching how companies transform what they do and how they do it.
Over the last 25 years the media calls for comments to help them round out stories, and Kagan talks with them to keep his thoughts in the national conversation.
He has tracked the companies as the industry evolves, from local and long distance companies, to wireless, to Internet to television, to computers, operating systems and software, and beyond.
He follows all the companies and is available to participate in their analyst relations programs.
As all industry analysts, his earnings come from a variety of sources including speaking fees, research and consulting fees from a variety of individuals, companies and organizations in the industry.
He follows the news, announcements, competitive issues and trends of the industry and offers comment, analysis and opinion to the media, to companies and at industry meetings and conferences. His comments and analysis have shown up in thousands of articles and news stories in all the major print and broadcast media including USA Today, The Wall Street Journal, New York Times, Business Week, Fortune, CNN, CNBC, ABC, CBS, etc.
As a nationally recognized industry analyst he is also a highly sought speaker, commentator, columnist, professional agitator and author.
Kagan has given keynote addresses and speeches at a wide variety of of corporate meetings, College and University programs and industry conferences ranging in size from a handful of senior execs to a few thousand customers, employees or conference attendees.
He is also called on by advertising and public relations agencies and many other firms who are interested in his analysis of the changing industry and marketplace, and who want to brief him on their announcements and strategies.
Kagan is a 'fee based' analyst. He gives interviews, analysis and insights to the media for free, and charges everyone else. As a "friend to all" he brings an objective, outside perspective on competitive and customer issues and trends. Mr. Kagan started his practice in 1987.
Jeff Kagan offers analysis and comment on breaking wireless and telecom news by email.
He also sends occasional articles and columns to this list.
Also he sends information on new reports as they are completed and put on sale.
~
Join my email list.
Send me an email to jeff@jeffkagan.com and ask to be added to my email list
so I can send you my analysis and opinion of the changing industry

Telecom analyst and business book author Jeff Kagan prefers to call the smartphone industry an "adventure" rather than a mere business segment.
Redmond Channel Partner
"What man is key to press coverage of the telecommunications industry? What man's disappearance would bring telco reporting to a grinding halt? Never heard of Jeff Kagan? Well, obviously you don't read about the telecom industry. Because if you did, you'd have heard of him, all right."
Jeff Kagan, a sole practitioner operating out of his home in the Atlanta suburbs, became the single most widely quoted analyst in the telecommunications industry on the strength of his ability to turn a phrase.
BOOK; Tough Calls: AT&T and the Hard Lessons Learned from the Telecom Wars
By Dick Martin, Executive Vice President (retired) AT&T, 2005
"The vast majority of us are going to be using wireless phones as our main phones" says noted telecom analyst Jeff Kagan in the USA Today story.
BOOK: What's Yours is Mine in 2003 by Adam D. Thierer, Clyde Wayne Crews
"This isn't going to be a ripple on a pond. It's a tidal wave from a boulder," said Atlanta telecom analyst Jeff Kagan.
BOOK: Disconnected: Deceit and Betrayal at WorldCom 2004 by Lynne W. Jeter
Jeff Kagan is quoted in media stories on the wireless and telecom and consumer electronics industry in major media nationwide and globally, hundreds of times per year, year after year, in newspapers, magazines, trade journals, television and radio.
Telecom Trends; A look at what's ahead for telecom in '07, with Jeffrey Kagan... and CNBC's David Faber.
"One of America's most often quoted industry analysts"
"One of America's most influential industry analysts"
"Telecom analyst and Internet Prognosticator, Jeff Kagan"
"Jeffrey Kagan is a top telecom analyst and 15 year industry vet"
"It's fair to say that Jeffrey Kagan of Atlanta is an expert on telecommunications. He wrote a book on the subject, gives interviews and speeches and keeps up with the latest trends."
Telecom: A report from the future. What's your wireless Web strategy? By Jeff Kagan
Wachovia technology report
Over the last 25 years Jeff Kagan has worked with many companies on a variety of projects.
He is an analyst, author, speaker, market researcher, and report writer. Each of these is different.
Before we discuss working together it is important to meet and get to know each other. Then if we decide we are a good match we can discuss next steps. Kagan does not work with every company. In fact he says no to most simply because it is not a good match.
However if you want to discuss the possibility he invites you to contact him.
To give a better understanding, Jeff Kagan is an industry analyst. This is probably the best way to describe what he does. He has worked with a wide variety of companies (see list below).
He tries to help everyone. He travels, attends meetings and conferences, participates in conference calls and so on. He writes books and reports and give speeches.
In addition, he works with and learns about many companies. They contact him and he learns how they compare and compete and how they are changing the marketplace.
He then uses what he has learned from a wide variety of meetings with many companies and helps others better understand. Others like customers and prospects, the media, investors, regulators and employees.
He shares what he is thinking with everyone in his columns, speeches, discussions with the media, books and so on.
He earns a living in a variety of ways including speakers fees and working with some companies on a retainer basis. He writes reports and books either sponsored by companies or purchased by the reader.
There is a wide variety of choices and ways to work together.
First things first. Give him a call 770-579-5810 or send him an email to jeff@jeffkagan.com and lets begin to talk.
A list of companies Kagan worked with and follows
Wireless and wire-line telephone service, handsets and equipment, cable TV and IPTV services, technology, Internet, computers, web sites and software.
AT&T, Verizon, Sprint, Qwest, Clearwire, Embarq, Alcatel, Lucent, Nortel, Global Crossing, Cellular South, Intec Telecom, Emerson, APCC, Cap Gemini, Ivans, Best Buy, Con Ed, ADC Telecom, Blanc and Otus, Manning Selvage and Lee, Weber Shandwick, J. Walter Thompson DWP Bates Technology, Elliot Associates and Big Band.
And many other companies over the years, some who are no longer here due to mergers like Air Fiber, Teligent, WinStar, Equant, Compaq Telecom, Pac Bell, Marconi, MCI, US West, SBC, Bell Atlantic, BellSouth, Terabeam, Ameritech and NYNEX.
Also other networks like T-Mobile. Handset makers like Apple iPhone, Google Android, Nokia, Samsung, LG, Sony Ericsson, RIM Blackberry, Motorola, Palm and HTC. Cable television companies like Comcast, Time Warner, Cox, CableVision, Charter Communications and Bright House Networks. Satellite TV companies like DirecTV, EchoStar and Dish Network. VoIP companies like Vonage and Skype. Equipment companies like Intel, Toshiba, Lenovo, HP, Dell, Gateway, Sony, Texas Instruments, AMD, SAP, Sybase, Oracle, IBM, Alcatel-Lucent, Cisco, Nortel, Paetec, BT, Deutsche Telekom, Siemans, Avaya, Sun Microsystems, Corning, Tellabs, Ciena and NEC. Software and OS makers like Qualcomm and Microsoft. Wireless broadband providers like Clearwire and Harbinger Capital Partners new LightSquared.
And many more as this wireless, telecom and high technology industry continues to expand and grow.
Stroke sidelined Jeff Kagan for several years. Fortunately he is one of the lucky ones who has recovered and is back to work building his business. He discusses the inspiring story of his Stroke and Recovery (over the past 6 years) and teaches important lessons everyone should know. He also talks about the changing industry with Richard Warner on Georgia Business, Georgia Public Broadcasting, NPR
Click here; Part One Part Two Part Three GPB Georgia Business site
Plus this article from InformationWeek with Jeff Kagan on stroke.
Plus this article on The StrokeFoundation . com site.
Plus read my articles on my stroke adventure.
Visit Jeff Kagan Report on LIFE AFTER STROKE site. Read a free portion.
Here is how to contact Jeff KAGAN
Alright I have stopped. I know this is more than you ever wanted to know about Jeff Kagan.
Thank you for listening.
Comments ~ Questions ~ Suggestions ~ Complaints ?
Send email to jeff@jeffkagan.com
Telephone 770.579.5810
Address; PO Box 670562, Marietta GA 30066
Head shots I love you Dad Hilton Head Villa Rental JKRC sox
Technology analyst ~ Tech analyst
~ Technology analyst firm ~ Industry analysis ~ Trends ~ Stroke ~ Market
Research reports ~ Commentary ~ Telecom industry analyst ~ Telecom industry
analysis ~ Telecom analyst ~ Telecommunications analyst ~ Telecommunications
Industry analyst ~ Wireless analyst ~ Wireless Industry analyst ~ Cellular
analyst ~ Cellular industry analyst ~ Internet analyst ~ Cable television
analyst ~ Cable TV analyst ~ IPTV analyst ~ Computer analyst ~ Software analyst
~ Consultant
Advertising ~ Marketing ~ Public
relations
Covering technologies from and
companies like; AT&T ~ Verizon ~ Sprint ~ Qwest ~ T-Mobile ~ Apple ~ Google
~ Microsoft ~ Nokia ~ Samsung ~ Motorola ~ LG ~ Sony Ericsson ~ Kyocera ~ HTC ~
Comcast ~ Time Warner ~ Cox ~ Charter Communications ~ Cablevision ~ Cincinnati Bell Telephone ~ Hargray Communications ~ Qualcomm ~
Global Crossing ~ Cellular South ~ Qualcomm ~ RIM ~ Research in Motion ~
Networks in Motion ~ Clearwire ~ Boost Mobile ~ Leap Cricket ~ Ericsson ~
Emerson ~ Palm ~ S-Mobile ~ CenturyTel ~ CenturyLink ~ Alcatel-Lucent ~ Genband
~ Nortel ~
Cisco ~ Telcordia ~ Wirefly ~ Siemens ~ US Cellular ~ PaeTec ~ Brighthouse ~
Brightpoint ~ Dish Network ~ EchoStar ~ Avaya ~ Sun Micro ~ Seagate ~ Corning ~
Tellabs ~ Ciena ~ NEC ~ Seagate ~ Telcordia ~ Tracfone ~ Centennial
Communications ~ Skype ~ Vonage ~ Intel ~ Toshiba ~ Lenovo ~ HP ~ Dell ~
Gateway ~ Sony ~ Texas Instruments ~ AMD ~ SAP ~ Sybase ~ Oracle ~ IBM ~
Harbinger Capital Partners ~ Philip Falcone ~ Sanjiv Ahuja ~ Frank Boulben ~
LightSquared ~ Bill Williams ~ JNK
Securities ~ and many others.
Wireless, Wire line, Cellular,
Telephone, Broadband, Telecommunications, Cable TV, IPTV, Internet, Computers,
Software, Advertising, Public Relations, Consumer Electronics, Green,
Environmental, eco, eco-friendly, eco-conscious